Calling all Small Businesses That Have Lived Experience of a Natural Disaster

Fire, flood and storm-impacted small business invited to meet with Ombudsman

Small business owners, that have had fire, flood or storm damage are invited to a feedback session with The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) on the 24th of February.

This enquiry recognises the importance of small business to communities and aims to understand existing engagement practices with respect to promoting small business disaster resilience, and make recommendations to Government on how these could be improved.

If your business has been impacted by a natural disaster the team want to hear from you and your lived experience. They are keen to hear about how best the government can suppport them to prepare and remain resilient in the case of an unavailable event.

There are two ways to contribute to this discussion:

  1. attend the local (catered) event scheduled on 24th February in Hobart (location and time still to be confirmed)
  2. contribute through a written submission via this link 

In undertaking the enquiry the Ombudsman will:

  • Examine how key preparedness and planning information developed by the public and private sectors has been communicated to and adopted by small business, including the various toolkits, guides and other resources produced since the 2019-20 natural disasters.
  • Identify and evaluate education and engagement options to help support small business preparedness for, and resilience to, natural disasters, including secondary effects. This includes:
    • Identifying which options are preferred by small businesses and whether preferences differ across regional and rural areas
    • Determining how communication to the small business community has been managed by government agencies
    • Highlighting effective preparedness and resilience mechanisms
  • Make recommendations on how the federal government could contribute to improved collaboration and coordination to ensure enhanced preparedness, resilience and recovery of small businesses affected by natural disasters.
  • Make recommendations on the types of supports that could be targeted to small business, and other recommendations as to how to achieve the best outcomes from such supports.
  • Make recommendations for the development of targeted resources that could be used by small business and government agencies (local, state and federal) to better support small business preparedness and resilience.
  • Make recommendations for immediate response actions that small business and government agencies (local, state and federal) could take when presented with a natural disaster to better support small business preparedness and resilience.
  • Any other relevant matters.

For further information and to keep up to date on the location and time of the Hobart meeting, head to the ASBFEO Website below